The customer engagement with a personal touch. Give customers an experience that no one else can. Every customer interaction holds the promise of making a positive impression. Can tip the balance in favor by engaging with customers when and where they want on the devices of their choice.

When have hundreds, thousands, or even millions of customer interactions, a multichannel application platform can unify and orchestrate every action and personalize it for each customer. You can engage with customers via mobile, voice, video, email or SMS text, plus design and manage all the different interactions from a single platform.

With Avaya Aura Experience Portal, organization can connect with customers in new ways and take advantage of all the popular mobile channels, including SMS text and mobile phones.